On December 2nd, our technical staff received the invitation of technical support for the wind power project of an important customer, an electric power company in Hebei, and immediately set out to Saihanba where countless seniors had devoted their youth.

Braving the low temperature of more than 20 degrees below zero on the mountain, the test equipment such as reactor, excitation transformer, voltage divider and frequency conversion control power supply is arranged. Because of the low temperature, my hands froze in the wind. The customer had a 6km cable, which was unable to complete the test due to overcurrent protection. Under the guidance of my technical personnel, the rated test voltage could be reached by modifying the resonant frequency and amplifying the current, and the test could be completed in five minutes with voltage withstand.

After the completion of the test and customer technical personnel on other equipment in-depth exchange and discussion, lifted the doubts in mind, just returned. Although it is a world of ice and snow, but cannot stop us a dedicated heart for customer service, no matter what the environment, customer demand is the goal we have been pursuing!

Customers are satisfied with the quality of our after-sales service and express their gratitude. Over the years, the after-sales service of Huayi Electric Power has been widely praised. We will live up to our expectations and continue to provide customers with better products and technical services.